Why should i create an UAEJEWELS account?

An account helps you track the order status. Also it securely saves your details for faster processing for future orders.

How to reset account password?

Click 'Forgotten password' in Log in Page and we will send you an email to reset your password.

How do i know the right size for me?

An easy Size Guide is provided on our site.

What are the materials used?

All products are 18K Gold unless otherwise stated on the product page. Diamonds, Semi-precious stones and other materials will be mentioned in product descriptions 

What diamond clarity is used?

All our diamond  products have a color range of G-H and a clarity range of VS-SI.

 What kind of care should be given to the products?

Since our items are genuine gold they will not tarnish in water or daily use. However, just like other materials they will need some shinning overtime.

What is the shipping method?

We currently offer shipping services within the U.A.E by using local courier companies and FedEx for international shipping.

How long does it take for items to reach?

Processing orders can take up to 3 business days and delivery 5-7 business days.

What's the return policy?

We currently do not offer a return policy since most items are custom made specifically for the customer.